Dresses could be custom made, there are no extra cost to do custom size and color. wholesale and retail are also warmly welcomed. Service email:firstname.lastname@example.org.
1, Material: tulle, elastic satin, lace, chiffon,satin.
2, Color: picture color or other colors, there are 126 colors are available in Color Chart, please contact us for more colors, please ask for fabric swatch.
3, Size: standard size, please refer to our Size Chart. When you choose "Custom Size", please refer to measure method. and you need measure below sizes:1).Bust:______ cm/inch
4). to shoulder :_______cm/inch (measured from back of shoulder)
5).Shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
6).Shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
7).Shoulder to hem :_______cm/inch (measured from middle of shoulder over nipple to end of skirt)
If you chose the dress is long sleeve with custom size,please provide the below sizes:
11).Armhole:__________cm/inch (end of arm)
4, Delivery time:
Normal time: Within 25 days (From May to Dec)
Around 30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
5, Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
6, Shipping: by UPS or DHL or some special airline.
7, Payment: Paypal, bank transfer, western union, money gram and so on.
8, Return Policy: little black dress
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.
6. You are required to pay for the shipping fee to return or exchange the dress.
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.
9, Custom taxes
Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.
1.Shipping Methods We Offer:
DHL,TNT, UPS, Fedex etc.
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Delivery Time = Processing Time + Shipping Time
This dress is Made-To-Order, Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
Normal : tailoring time (7-15 days)+shipping time (5-10 days)
Busy season： tailoring time (10-40 days)+shipping time (5-10 days)
（February to May is the peak season, for the tailoring time, it depends on the complexity of the dress）
If you need the dress urgently. Please note us the date you need the dress, we will put your order on prior schedule and make sure you receive it on time.
For some styles with complicate beading and hand work, it may take few more days for processing.